Scaling a Global High-Performance Paid Media Operation
Sharma Brands is a high-performing marketing agency known for working with brands like: Diageo, HigherDOSE, Jolie, POV Beauty, Feastables, and others. As client demand grew, Sharma Brands needed to scale their clients' campaigns while maintaining a high standard of service. To meet this challenge, their founder and CEO, Nik Sharma, partnered with Oceans.
Challenge
Ashan joined Sharma Brands' paid media division as a performance marketer, working with channel specialists and reporting to the Chief Growth Officer, Ari Murray.
Sharma Brands faced a set of challenges:
- Protecting client profitability and the agency's reputation. Sharma Brands managed clients who each spent at least $500,000 a month on ads. Any single mistake could create significant risk.
- Expanding team capacity and expertise. A rapid increase in clients required the team to shift from a small group of generalists to specialized squads focused on Meta and Google.
- Maintaining quality while growing quickly. As the paid media client roster grew, ensuring documentation, knowledge transfer, and campaign management without slowing down were top priorities.
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