Question 1

How fast can I get started?

Accepted Answer

First call to your new EA starting: about two weeks. Most of that is us doing the matching — you'll spend about an hour total. We handle vetting, skills testing, and onboarding so your EA hits the ground running on day one.

Question 2

What if the EA isn't the right fit?

Accepted Answer

We'll replace them, no questions asked. Our 6-stage vetting process (interviews, skills tests, personality assessments) means bad matches are rare — but if it happens, we move fast. You're never stuck.

Question 3

Is this a long-term contract?

Accepted Answer

We start with a 3-month trial so you can see the full value, then transition to a flexible rolling arrangement. No lock-in after that. We earn your business every month.

Question 4

Where is the talent based?

Accepted Answer

Sri Lanka — US-caliber professionals at a fraction of the cost. Your EA typically provides 4–5 hours of real-time overlap in your timezone, plus 3–4 hours of focused independent work. Need a custom schedule? Just let us know.

Question 5

How is this different from Upwork or Fiverr?

Accepted Answer

Upwork gives you a freelancer and a prayer. Oceans gives you a vetted, AI-fluent operator with a dedicated account manager, ongoing training, and a Pod Leader who ensures they keep getting better. It's managed talent, not a marketplace.

		US Full-Time Hire	Typical VA Service
Monthly cost	From $3,000/mo	$5,500–7,000+	$2,500–5,000
Talent caliber	Top 1% — university-educated with Fortune 500 experience	Depends on market and budget	Unvetted or lightly screened
AI training	AI-trained and proficient from day one	You train them	Rarely — you onboard them yourself
Time to start	Under 2 weeks	2–4 months	1–5 weeks (varies)
Scaling	Add roles across functions — same week	Full hiring cycle again	Add more VAs — restart vetting each time
Management overhead	Fully managed — performance, replacements, and onboarding handled	Fully on you	Self-managed — you're the manager
Quality assurance	Ongoing performance reviews and dedicated success manager	You build it yourself	None
Replacement if not a fit	Free and fast	Start the search over	Start the search over
Commitment	3-month pilot, then month-to-month	At-will but costly to replace	Month-to-month (high churn risk)

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Fully Managed

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